Terms & Conditions – Sri Jewels Madurai

Welcome to Sri Jewels. By using our website https://srijewels.com and placing an order with us, you agree to the following Terms and Conditions. Please read them carefully before shopping with us.

1. General Overview

These terms govern your access and use of the Sri Jewels website, products, and services. We may update or modify these terms at any time without prior notice. Your continued use of the website implies acceptance of these changes.

2. Products & Pricing

All products displayed on the website are artificial/fashion jewellery unless specified otherwise.
Prices are listed in INR (Indian Rupees) and are inclusive of applicable taxes unless stated otherwise.
Product descriptions, images, and colors are provided as accurately as possible. However, minor variations in color or design may occur due to lighting and screen settings.

3. Order Process

Once you place an order, you will receive an email/WhatsApp confirmation with your order details.
Orders cannot be cancelled or modified once processed.
We reserve the right to cancel or refuse any order due to stock unavailability, technical issues, or suspected fraud.

4. Shipping & Delivery

We offer shipping across India. Shipping timelines may vary by location.
Once dispatched, we are not responsible for courier delays due to third-party logistics.
You will receive a tracking link or update once your order is shipped.

5. Returns & Exchanges

Returns are only accepted if the product is damaged, defective, or incorrect, and the issue is reported within 48 hours of delivery.
An unboxing video is mandatory to claim any return or exchange.
Refunds are offered only as store credit or exchange, not cash refunds. Read our Refund & Return Policy for details.

6. Intellectual Property

All content on this website — including logos, images, product descriptions, and designs — is the property of Sri Jewels. Any unauthorized use, reproduction, or redistribution is strictly prohibited.

7. Limitation of Liability

Sri Jewels is not liable for:

Any damages resulting from improper use of products
Courier delays or misdeliveries caused by third-party services
Inaccuracies in user-submitted delivery information

8. User Responsibilities

By using our site, you agree:

To provide accurate and complete information during checkout
Not to misuse the website or commit any fraud
To respect our intellectual property and brand guidelines

9. Governing Law

These Terms & Conditions are governed by the laws of India. Any disputes arising will be subject to the jurisdiction of courts located in Madurai, Tamil Nadu.